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Help with Blackboard

Blackboard is a robust learning management system but it can be a bit overwhelming once you begin working in. One of the best ways to get help with a Blackboard issue is to just search the web for help--many other colleges and universities provide open resources for anyone to use for help--or begin by reviewing Blackboard's own YouTube channel. Additional Blackboard tutorials​ are also available here.

If you have a technical issue with your course that you cannot solve through your own efforts, please contact Blackboard's 24/7 support first at 1-866-321-7159. 

If Blackboard support cannot help you within 24 hours, please contact the Distance Education Coordinator at kdozier@collegeofthedesert.edu or 760/776-7208. Weekend and evening support is limited.

If you have problems accessing the MyCod login in page, please contact 760/773-2516. This is a separate system and is not handled by the DE Coordinator. 

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Many other colleges and universities have robust self-help resources that are open to anyone as a reference. If you need help with a specific aspect of Blackboard, please check out the following:

Blackboard Help for Instructors from Oregon State University

Blackboard Help for Faculty from USC

Training Resources for Instructors from the University of Kansas

Blackboard Videos for Instructors from the University of Miami

Blackboard Instructor Help from Fitchburg State University



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