Course Code: CDTGA102

Greviance and Arbitration

Students will understand the last step in grievance processes and what goes into preparing a careful and effective argument.  Arbitration enables workplace disputes to be worked out without involving the courts and is relied upon by many businesses for cost reasons.  This course equips students with the basics of effectively arguing in a grievance setting.  As a student, you will learn how to organize your argument and the facts involved to best your opponent - and stay out of the courtroom. 

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